Current:Home > FinanceWas your flight to Europe delayed? You might be owed up to $700. -Mastery Money Tools
Was your flight to Europe delayed? You might be owed up to $700.
View
Date:2025-04-12 09:24:58
Flight cancellations and delays are inconveniences at best, and trip ruiners at worst. The good news is, you may have the right to receive some money for being waylaid in an airport for hours on end.
Under European law, if you're traveling to, from or within Europe, you may be entitled to compensation for significant flight delays — when they are the airline's fault.
"You have a lot of rights as an American passenger when your flight gets delayed or canceled either to, from or within Europe," Scott Keyes, founder of flight deals site Going.com, told CBS MoneyWatch. "That stands in stark contrast to your rights when your flight gets delayed in the U.S."
European legislation EC 261 protects passengers and entitles them to monetary compensation of up to roughly $700 in the following scenarios:
- Your flight on any airline departed from the EU and arrived at its final destination with a delay of three or more hours.
- Your flight on a European airline took off from outside the EU and landed within the EU, and arrived at your final destination with a delay of at least three hours. For example, an AirFrance flight from New York to Madrid would qualify.
Under both scenarios, you must also have checked in for your flight on time to be entitled to compensation.
Beyond their control
There are times, however, when your flight may meet these criteria, but airlines aren't required to shell out.
If the flight delay is caused by "extraordinary circumstances," such as political unrest, extreme weather conditions, terrorist acts and more, airlines are off the hook.
Incidents like staff strikes, however, are the responsibility of the airline.
How much money can I get?
The amount of money you're entitled to relates to the duration of the flight, not the cost of the ticket.
On short-haul trips 1,500-kilometers (or 932 miles) long or less, passengers can earn up to 250 euros. On mid-distance flights, the maximum compensation is 400 euros. Passengers are entitled to 600 euros on long-haul trips.
How do I claim compensation?
Customers can contact the airline directly, but this can be cumbersome and time-consuming. Airlines often attempt to wear passengers down in hopes that they'll give up on the claim, according to experts.
"In practice when you go to an airline directly and try to get the compensation, it becomes very hard to navigate their customer assistance, or a lot of times you can't call," Eric Napoli, vice president of legal strategy for AirHelp, a company that helps passengers claim compensation. "It's incredibly difficult for you to figure out where to send your claim, who to claim it with. Generally people don't have access to information about why their flight was delayed so you have to trust the airline."
- Using AI to book a vacation
- Americans flood tourist hot spots across Europe after pandemic
- Can European aviation cope with an American summer vacation invasion?
It isn't cost-effective for passengers to retain lawyers, either.
"That's why claim companies like FlightRight exist. We enforce your rights against the airlines, because it isn't affordable to go to a lawyer to claim 250 Euros," said Claudia Brosche, legal counsel at Flightright, another airline claims firm.
Typically, if these services are successful in claiming compensation, they'll keep a percentage of the payout. If they're unsuccessful, passengers don't owe anything.
For example, AirHelp recently denied a claim for compensation for a flight from Milan to New York that was delayed by more than three hours. The service determined the delay was related to a passenger medical emergency, which is considered to be out of the airline's control. The inquiry was free, however.
"Airlines bank on the fact that passengers don't know rights, and that the longer it takes and the more documents they ask for from you, the more likely it is that you'll lose interest," Napoli said.
Keyes of Going said he's successfully filed claims directly with airlines that were quickly accepted. "The filing of the form was relatively straightforward and I never had to fight with the airline," he said.
However, it took roughly eight months from the time he filed his claim until he received his compensation check in the mail.
"It was processing time that caused the delay, it wasn't back and forth with the airline trying to fight for my rights or convince them I was owed this," he said. "It was, 'yes, you're owed compensation, it might take a little while for the check to show up.' And that certainly held true."
veryGood! (3)
Related
- DeepSeek: Did a little known Chinese startup cause a 'Sputnik moment' for AI?
- Diabetes and obesity are on the rise in young adults, a study says
- Auto Industry Pins Hopes on Fleets to Charge America’s Electric Car Market
- Vanderpump Rules Finale Bombshells: The Fallout of Scandoval & Even More Cheating Confessions
- Louvre will undergo expansion and restoration project, Macron says
- How to watch a rare 5-planet alignment this weekend
- Nearly 1 in 5 adults have experienced depression — but rates vary by state, CDC report finds
- John Stamos Shares the Heart-Melting Fatherhood Advice Bob Saget Gave Him About Son Billy
- Jamie Foxx reps say actor was hit in face by a glass at birthday dinner, needed stitches
- Heartland Launches Website of Contrarian Climate Science Amid Struggles With Funding and Controversy
Ranking
- A White House order claims to end 'censorship.' What does that mean?
- Long Phased-Out Refrigeration and Insulation Chemicals Still Widely in Use and Warming the Climate
- Not Trusting FEMA’s Flood Maps, More Storm-Ravaged Cities Set Tougher Rules
- It Ends With Us: Blake Lively Has Never Looked More Hipster in New Street Style Photos
- Juan Soto to be introduced by Mets at Citi Field after striking record $765 million, 15
- All Eyes on Minn. Wind Developer as It Bets on New ‘Flow Battery’ Storage
- InsideClimate News Wins SABEW Awards for Business Journalism for Agriculture, Military Series
- Chinese Solar Boom a Boon for American Polysilicon Producers
Recommendation
'Malcolm in the Middle’ to return with new episodes featuring Frankie Muniz
Saving Ecosystems to Protect the Climate, and Vice Versa: a Global Deal for Nature
Come on Barbie, Let's Go Shopping: Forever 21 Just Launched an Exclusive Barbie Collection
Why Lizzo Says She's Not Trying to Escape Fatness in Body Positivity Message
Why members of two of EPA's influential science advisory committees were let go
Obama Unveils Sharp Increase in Auto Fuel Economy
Michigan bans hairstyle discrimination in workplaces and schools
Knowledge-based jobs could be most at risk from AI boom